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- jomalone.com eGift Certificates can be purchased at jomalone.com and by calling 1-877-311-3883.
- jomalone.com eGift Certificates are delivered via e-mail within 5 hours if there are no issues with the order. The sender’s name, e-mail address and personal message are included for the recipient.
- The sender will receive
- There is no charge for jomalone.com eGift Certificate e-mail delivery.
- For shipments that contain eGift Certificates and other items: shipping and handling charges will be based upon the amount of actual merchandise purchased. eGift Certificate purchases are not included in the calculation of shipping and handling charges and do not count toward fulfilling a minimum required purchase threshold for special offers.
- Click here for complete shipping information.
- Click on the "Activate eGift Certificate Now" link in the e-mail you received notifying you about your eGift Certificate.
- Print out or write down your eGift Number and PIN, and keep this information in a safe place—you'll need it when you redeem your eGift Certificate.
- eGift Certificates may only be redeemed by visiting us online at jomalone.com or by calling us at 1-877-311-3883.
- Please note that eGift Certificates are exclusive to jomalone.com and may not be redeemed at Jo Malone Store or Department Store locations.
- Visit jomalone.com and shop as usual. Follow the regular checkout procedure when you are ready.
- When you reach the Billing Page during checkout, look for the eGift Certificate section, then enter your jomalone.com eGift Certificate Number and PIN Code along with a valid credit card.
- If the total amount of your order exceeds the total value on your eGift Certificate, your credit card will be charged the remaining balance. All of the value on your eGift Certificate will be used first before any amount is charged to your credit card.
- If the amount of your order is less than the value on your eGift Certificate, your credit card will not be charged. Any unused balance will remain on your eGift Certificate.
- Only one jomalone.com eGift Certificate may be used per order.
- Call 1-877-311-3883 to place your order.
- You will be asked to provide your jomalone.com eGift Certificate Number and PIN Code along with a valid credit card.
- If the total amount of your order exceeds the total value on your eGift Certificate, your credit card will be charged the remaining balance. All of the value on your Online eGift Certificate will be used first before any amount is charged to your credit card.
- If the amount of your order is less than the value on your eGift Certificate, your credit card will not be charged. Any unused balance will remain on your eGift Certificate.
- Only one jomalone.com eGift Certificate may be used per order.
- No, only official jomalone.com eGift Certificates may be redeemed online at jomalone.com.
- jomalone.com eGift Certificates are exclusive to jomalone.com and may not be redeemed at Jo Malone Store or Department Store locations (including department store websites).
- No sales tax is charged when buying a jomalone.com eGift Certificate.
- Purchases paid for with jomalone.com eGift Certificates are subject to applicable sales tax.
- Refunds for returned items will be credited to the original payment method. Please click here for more information about returns and exchanges.
- To check the balance on your jomalone.com eGift Certificate, you'll need your PIN Code.
- You may check your balance online on the jomalone.com eGift Certificate page, or during checkout.
- You may also call 1-888-669-4332.
- Please call 1-888-669-4332 to report a lost or stolen jomalone.com eGift Certificate.
- jomalone.com eGift Certificates are redeemable only for merchandise or services and cannot be redeemed for cash. They have no expiration date and no service fees.
- Promotional offers and discounts may not be applied to the purchase of jomalone.com eGift Certificates.
- The value of jomalone.com eGift Certificate purchases are not used to determine promotional thresholds.
- The use of jomalone.com eGift Certificates online is subject to Jo Malone Online Terms & Conditions and Privacy Policy.
- Jo Malone has the right, in addition to any other available remedies, to close customer accounts or require alternative forms of payment if a fraudulently obtained jomalone.com eGift Certificate is redeemed or sought to be redeemed.
- JO MALONE AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EGIFT CERTIFICATES, INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF A JOMALONE.COM EGIFT CERTIFICATE CODE IS NONFUNCTIONAL, THE SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE TO REPLACE THE JOMALONE.COM EGIFT CERTIFICATE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY BE INAPPLICABLE AND ADDITIONAL RIGHTS MAY APPLY.
- If you have further questions or concerns about jomalone.com eGift Certificates, please contact 1-877-311-3883.
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