About Gift Cards and eGift Cards

Where can I purchase eGift Cards?

eGift Cards can be purchased on jomalone.com and by calling 1.866.305.4706.

How will my eGift Card be delivered?

  • eGift Cards are delivered via-email and reach their sender within 5 hours if there are no issues with the order. The sender's name, email and personal message are included for the recipient.

How much does delivery cost?

  • There is no charge for email delivery. For shipments that contain eGift Cards and other items, shipping and handling charges will be based upon the amount of the merchandise purchased. eGift Card amounts are not included in the calculation of shipping and handling charges.

Where can i redeem egift cards?

  • eGift Cards are redeemable online at jomalone.com for orders shipped within the United States and at company-owned freestanding Jo Malone retail stores in the United States. eGift Cards cannot be used at department stores or airport store locations. eGift Cards cannot be exchanged or redeemed for cash, except as required by law. eGift Cards have no expiration date or service fees. All eGift Cards purchased at jomalone.com and 1.800.588.0070 have a PIN Code. For balance inquiry, call 1.866.305.4706.