Shipping & Handling


For Delivery by Valentine’s Day

Place your order by 3:00 PM ET on February 11, 2016 and select Overnight Service*

Place your order by 3:00 PM ET on February 10, 2016 and select Second Day Service*

Place your order by 3:00 PM ET on February 4, 2016 and select Standard Service*

 

U.S. Territories and APO/FPO destinations

For orders being shipped to APO/FPO/DPO destinations or U.S. Territories please place your order by January 15, 2016 for delivery by Valentine’s Day *.

 

EGift Cards

Place your eGift Card order by 1:00 PM on February 14, 2016 for delivery on Valentine’s Day*

 

PLEASE NOTE:

*All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. Second Day Service and Overnight Service are not available for shipments to APO/FPO/DPO, PO Box destinations, U.S. Territories, and some locations in Alaska and Hawaii. If you have questions about the delivery of your package, please contact us at 1.866.305.4706 for assistance

 

At this time, we accept orders that are shipped to locations in the United States (including APO/FPO/DPO, P.O. Boxes, and U.S. Territories).

 

STANDARD SERVICE: Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.

  • Most Standard orders are delivered within 3-5 business days from the order's ship date.
  • Orders destined for P.O. Boxes are delivered within 6-14 business days.
  • Orders destined for APO/FPO/DPO and U.S. Territories are delivered within 14-21 business days of the order's ship date.
  • Please note that delivery for some locations in Alaska and Hawaii may take up to 14 business days.

2ND DAY SERVICE: 2nd Day orders placed by 3:00 PM EST will be processed and shipped the same day, depending on product availability. 2nd Day orders placed after 3:00 PM EST will be processed and shipped the next business day.

  • Orders shipped via 2nd Day Service are delivered within 2 business days from the order's ship date.
  • Orders destined for P.O. Boxes, U.S. Territories, and APO/FPO/DPO locations and some locations in Alaska and Hawaii are not eligible for 2nd Day Service.
  • Please note that a signature may be required upon delivery for 2nd Day shipments.

OVERNIGHT SERVICE: Overnight orders placed by 3:00 PM EST will be processed and shipped the same day, depending on product availability. Overnight orders placed after 3:00 PM EST will be processed and shipped the next business day.

  • Orders shipped via Overnight Service are delivered within 1 business day from the order's ship date.
  • Orders destined for P.O. Boxes, U.S. Territories, and APO/FPO/DPO locations and some locations in Alaska and Hawaii are not eligible for Overnight Shipping.
  • Please note that a signature may be required upon delivery for Overnight shipments.

 

SAME DAY SERVICE (MANHATTAN, NY)

• Same Day Delivery orders placed by 1:00 PM ET Monday - Friday, will be delivered by 6 PM ET the same day. Same Day Service is available on business days only, excluding holidays.


• Same Day Service is available for select products and select zip codes within Manhattan. Please visit our Same Day Service page to place your order


• Same Day Service orders may require a signature upon delivery


• Same Day Delivery will be supported only in Manhattan with the following zip codes: 10027, 10035, 10026, 10025, 10029, 10024, 10128, 10023, 10028, 10021, 10019, 10022, 10036, 10017, 10018, 10016, 10001, 10010, 10011, 10003, 10009, 10014, 10012, 10002, 10013, 10007, 10038, 10048, 10006, 10005, 10004, 10069, 10075, 10065, 10020, 10282, 10281, 10280


*Please note: Orders are shipped and delivered on business days (Monday through Friday, except major holidays). Orders being shipped to APO/FPO/DPO, P.O. Boxes, or the U.S. Territories must be sent via standard shipping method.

ORDER TOTAL

STANDARD SHIPPING 2ND DAY SHIPPING OVERNIGHT SHIPPING
$0.00 - $25.00 Complimentary $10.00 $15.00
$25.01 - $40.00 Complimentary $11.00 $16.00
$40.01 - $60.00 Complimentary $12.00 $17.00
$60.01 - $80.00 Complimentary $13.00 $18.00
$80.01 - $100.00 Complimentary $14.00 $19.00
Over $100.00 Complimentary $15.00 $20.00

 

CUSTOMER SERVICE

Contact Us

If you need help, email or call Customer Service at 1.866.305.4706.