Shipping & Handling


For Delivery by Valentine’s Day

Place your order by 3:00 PM ET on February 12, 2015 and select Overnight Service*

Place your order by 3:00 PM ET on February 11, 2015 and select Second Day Service*

Place your order by 3:00 PM ET on February 4, 2015 and select Standard Service*

 

eGift Cards
Need a last minute gift? Place your eGift Card order by 1:00 PM on February 14, 2015 for delivery on Valentine’s Day*

 

*All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. Second Day Service and Overnight Service are not available for shipments to APO/FPO/DPO, PO Box destinations, U.S. Territories, and some locations in Alaska and Hawaii. If you have questions about the delivery of your package, please contact us at 1.866.305.4706 for assistance.

 

At this time, we accept orders that are shipped to locations in the United States (including APO/FPO/DPO, P.O. Boxes, and U.S. Territories).

 

STANDARD SERVICE: Delivery within 5-7 business days from the order's ship date for most orders. See below for exceptions.

  • Orders destined for P.O. Boxes – please allow 6-14 business days from the order's ship date for delivery.
  • Orders destined for APO/FPO/DPO – please allow 6-14 business days from the order’s ship date for delivery
  • Orders destined for U.S. Territories - please allow 14-21 business days from the order’s ship date for delivery.

2ND DAY SERVICE: Delivery within 2 business days from the order's ship date. Second Day orders may require a signature upon delivery.

OVERNIGHT SERVICE: Delivery within 1 business day from the order's ship date. Overnight orders may require a signature upon delivery.

Place your 2nd Day Service or Overnight Service order by 3:00 PM ET Monday through Friday (excluding holidays) to enjoy same-day shipping*. Orders placed after 3:00PM ET on business days or on weekends/holidays will be shipped on the next business day.

Please note: Orders are shipped and delivered on business days (Monday through Friday, except major holidays). Orders being shipped to APO/FPO/DPO, P.O. Boxes, or the U.S. Territories must be sent via standard shipping method.

 

SAME DAY SERVICE (MANHATTAN, NY)

• Same Day Delivery orders placed by 1:00 PM ET Monday - Friday, will be delivered by 6 PM ET the same day. Same Day Service is available on business days only, excluding holidays.


• Same Day Service is available for select products and select zip codes within Manhattan. Please visit our Same Day Service page to place your order


• Same Day Service orders may require a signature upon delivery


• Same Day Delivery will be supported only in Manhattan with the following zip codes: 10027, 10035, 10026, 10025, 10029, 10024, 10128, 10023, 10028, 10021, 10019, 10022, 10036, 10017, 10018, 10016, 10001, 10010, 10011, 10003, 10009, 10014, 10012, 10002, 10013, 10007, 10038, 10048, 10006, 10005, 10004, 10069, 10075, 10065, 10020, 10282, 10281, 10280


*Please note: Orders are shipped and delivered on business days (Monday through Friday, except major holidays). Orders being shipped to APO/FPO/DPO, P.O. Boxes, or the U.S. Territories must be sent via standard shipping method.

ORDER TOTAL

STANDARD SHIPPING 2ND DAY SHIPPING OVERNIGHT SHIPPING
$0.00 - $25.00 Complimentary $10.00 $15.00
$25.01 - $40.00 Complimentary $11.00 $16.00
$40.01 - $60.00 Complimentary $12.00 $17.00
$60.01 - $80.00 Complimentary $13.00 $18.00
$80.01 - $100.00 Complimentary $14.00 $19.00
Over $100.00 Complimentary $15.00 $20.00

 

CUSTOMER SERVICE

Contact Us

If you need help, email or call Customer Service at 1.866.305.4706.