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Complimentary Benefits and Services
Online ordering, made easy. Discover our range of services and benefits, designed to make your Jo Malone London experience even more delightful.
Complimentary Gift Wrap
Each Jo Malone London gift is presented in our signature cream and black box, tied with luxurious ribbon*. With our compliments.
Delivery
Choose your preferred option. Complimentary curb-side pick-up, standard delivery, next day, overnight, and buy online, pick-up in-store are all available.
A Gift From Us
Try a little something new. Receive a complimentary scented sample at checkout with your next online order. A little treat just for you.
*Gift options to be selected at checkout. Please be advised that some items are not eligible for gift wrap since they already come in their own packaging.
Personalisation
Elevate every occasion with a gift that’s personalised with engraving, digital printing, a virtual gift message or unique finishing touches.
Live chat
For gifting advice, fragrance insights or help with an order, our Stylists are always on hand to assist you via Live Chat.
Gift Finder
For our loved ones with very specific tastes – our gift finder can help you find the perfect present, whatever size, collection or occasion.
AI Scent Advisor
Find your next scent obsession or the perfect cologne for someone else with our tool, trained by in-store experts
Complimentary samples
Try something new with your next order
Try something new with your next order
Complimentary gift wrapping
The perfect present, all wrapped up
The perfect present, all wrapped up
Complimentary standard delivery
On all orders
On all orders