Does Jo Malone London give free samples?

Jo Malone London offers complimentary samples to customers who place an order. Samples are only available through online offers and at checkout with purchase where applicable, or at our retail store counters during promotional events. Jo Malone London is unable to mail out samples on request. Please be advised that sample sizes of our products are not available for sale or general distribution.

How do I find out about upcoming offers?

The best way to find out about our upcoming offers is by signing up to our newsletter. You will be the first to discover the latest information from Jo Malone London: from limited edition collections, product launches, unique gift ideas and promotions.

*Offer begins at 12:00 a.m. EST on 11/28/2025 and ends at 2:59 a.m. EST on 12/2/2025. Receive complimentary standard shipping and select a 5-piece gift with your purchase of $150 or more. Also receive a full-size 30ml Cologne with any $200 purchase or more* at JoMalone.com. US residents only. Quantities are limited. While supplies last. *Offer is not applicable to and applicable amount does not include the purchase of items noted as not eligible; gift subscription; gift cards; eGift cards sales tax; shipping and handling fees; items that are not in stock at the time of purchase; pending purchases or purchases made prior to or after the conclusion of the offer. All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of offer and to modify or cancel this promotion due to system error or unforeseen problems. We reserve the right to substitute any free item offered with an item of equal or greater value. Free items are not eligible for returns or exchanges. Allow up to 3 business days for process and 1 day for overnight shipment. Offer is subject to change without notice. Other restrictions may apply.